Frequently Asked Questions

Basic SMS questions

1. What is a "short code"?

Short codes are special telephone numbers, significantly shorter than full telephone numbers, that can be used to address SMS and MMS messages from certain service providers' mobile phones or fixed phones. Two types of short codes are available: dialing and messaging. Short codes are widely used for value-added services such as television program voting, ordering ringtones, charity donations and other mobile services.

2. What is a "keyword"?

A keyword is a short or shortened word that you send to a short code to prompt the system for an action. You can request more information, confirm your service and more. For example: type start HT and send to 2332 to receive a sms for beauty tips.

3. Can I have any Keyword I want? Are there any limitations?

As long as the Keyword you want is available, you can register it. You can use any combination of letters and numbers.

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